Frequently Ask Questions

Is it legal to buy seeds?

YES, it’s legal. You can find more info from the US Department of Agriculture at this link: https://www.usda.gov/topics/hemp#:~:text=The%20Agriculture%20Improvement%20Act%20of%202018%20(2018%20Farm%20Bill)%20authorized, DEA)%20schedule%20of%20Controlled%20Substances.
Ensure you have a valid way to pay and are at least 19 years old.

Can I get a refund or exchange my order?

All sales are final, which means there are no refunds or exchanges allowed.
You cannot request refunds or exchanges for orders that have a tracking number assigned to them.
If you need replacement seeds, they will come from a different batch of the same strain as your original order.
You can make updates to orders that do not have a tracking number yet.
Refunds, minus shipping fee, are only considered for packages with a tracking number if they are in “returned to sender” status, and the mailer has not been opened or tampered with.

Where does my order come from?

If you’re in Canada, your order comes from Vancouver, British Columbia. It should arrive in 3 to 7 days.
For other places, orders from Los Angeles, California, take 3 to 7 days to arrive.

What if my seeds grow poorly, less than 80% of them?

You can get a free seed by giving us a perfect five-star rating.
Also, if you spend over $420 on purchases, we’ll give you ten extra seeds for free.
Check our Sales page to learn about current deals and free seed offers.

How can I have free shipping?

If you spend $200 or more, you won’t have to pay for delivery.

How can I send pictures?

You can email pictures to info@bulkmjseeds.com.
If you want to be featured on our social media, email info@bulkmjseeds.com with the strain’s name and pictures.

How can I become a distributor?

If you want to open a physical store to sell our seeds, visit us at https://vancoastseeds.com/my-account/

How can I track my package?

For our Canadian customers, use this link: https://www.canadapost-postescanada.ca/track-reperage/en#/home
For the USA and other countries, use this link: https://tools.usps.com/go/TrackConfirmAction_input

International Shipping

If you wish to send items beyond the borders of Canada, the United States, or US Territories, it will be classified as an international delivery. To proceed with this, a minimum expenditure of $200 or purchasing at least 20 seeds is required.
You are responsible for covering any applicable taxes, fees, or additional charges when conducting international shipments.
We employ discreet shipping methods, and it is imperative to provide accurate email addresses and phone numbers tailored to your respective country when placing an order.
If you purchase from outside the United States, please note that exchanges or refunds for your order are impossible.
We cannot guarantee an 80% germination rate for seeds sent internationally.
While we cannot provide an exact delivery date, we will furnish you with a USPS tracking number, allowing you to monitor the shipment’s progress.
You can easily monitor the progress of your package by visiting this link: https://tools.usps.com/go/TrackConfirmAction_input.
We offer various payment methods for international customers, including:
- - MoneyGram
  - Bitcoin
  - Cash or International Money Order
Unfortunately, we cannot accept credit cards from other countries.
It is crucial to ensure the accuracy and quality of shipping information.
Should you have any inquiries, please do not hesitate to contact us at info@bulkmjseeds.com.

Payment Methods and Discount Offers

We don’t offer refunds or exchanges for any sales. It’s a final deal.
The prices you see are in USD and apply to all customers.
If you’re in Canada and choose your country at checkout, you’ll see prices in CAD.
You can use Credit or Debit cards with a Visa or Mastercard logo if you’re in the USA or Canada to make payments.
We also accept Bitcoin as a payment method.

If you prefer to pay with Cash or a Money Orders, please send your order forms or order numbers to the following address:

CANADA/INTERNATIONAL CASH ADDRESS ( / )	USA/INTERNATIONAL CASH ADDRESS ( / )
Green Gardening #1146 (FX 62) Pacific Blvd VANCOUVER, BC V6X 2X7 CANADA	Kask Consulting 16836 Saticoy St Van Nuys, CA 91406 USA

You can use E-Transfer to pay for all Canadian orders.
We accept MoneyGram payments electronically.
Orders totaling over $420 USD/CAD will require signature and identity confirmation when you purchase them, as well as a signature upon delivery. Please note that all sales are final.
Coupons cannot be combined, and you cannot apply them on top of ongoing promotions or sales.
If you have seed credit or coupons from previous orders that you’d like to redeem, you’ll need to place a new order as a cash purchase. To apply your credits, coupons, and payment for the current order, please call and speak with one of our representatives.

Delivery & Shipment Issues

As all sales are final, we cannot accommodate refund requests or exchanges.
We do not offer compensation for any loss or damage that may occur during the shipping process.
For orders totaling less than $200, a standard delivery fee of $20 applies.
Orders within the United States are dispatched from Los Angeles, California, and are shipped to customers in all 50 states and US territories via USPS Priority Tracking.
For Canadian customers, domestic orders are shipped from Vancouver, British Columbia, using Canada Post.
Packages are typically expected to arrive within 3 to 7 days after shipping, depending on the chosen shipping carrier. Please be aware that the delivery schedule of the postal carrier may be subject to change.
Once an item leaves our warehouse, the recipient or customer should contact their local mail carrier to initiate a claim for any delays or issues. Below, you will find some links to tools that can assist in filing claims:
- - Canada Post:
    - Missing packages: Canada Post Missing Packages
      https://www.canadapost-postescanada.ca/cpc/en/support/sending/claims/missing-packages.page
    - Damaged packages: Canada Post Damaged Packageshttps://www.canadapost-postescanada.ca/cpc/en/support/sending/claims/damaged-packages.page
  - USPS:
    - https://www.usps.com/help/claims.htm
A Postal Service claim number is required to facilitate the resending of packages that have been reported as stolen or lost during delivery.
Also, parcels with a confirmed “Delivered” status will necessitate a Postal Service claim number for reshipment. Please include updated address information or proof of delivery confirmation with the new shipment in such instances.

Germination Guarantee

We can only guarantee a germination rate higher than 80% if you follow our recommended method, which is included with every order.
Once a taproot has formed, plant the seed in regular potting soil to ensure survival.
- - NO nutrients & NO Fertilizers
Once the seeds start to grow in the soil, they start growing, and how they turn out depends on how the grower takes care of them.
Once you buy our seeds, you can’t return or exchange them, so make sure you want them.
Bulk MJ Seeds can’t control how the plants react to their surroundings, so we’re not responsible.
We promise that 80% of the seeds in any pack will start growing if you follow our germination instructions correctly.
If you don’t use bottled spring water for germination and the germination rate is below 80%, we won’t replace the seeds. Tap water, RO water, distilled water, well water, etc., don’t count.
If you put the seeds in a bag, cover them, or use a seed heating mat during germination, we won’t guarantee they’ll grow.
If you need help with your order, we can replace the product once per order.
You can claim the germination guarantee within two years of buying the seeds if you store them properly and follow the right germination method.